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QuickBooks data file connectivity issues troubleshoot

Intuit’s QuickBooks, the SMB accounting software, is incredible when it works; it’s an absolute nightmare when it doesn’t work and makes you experience several issues related to networking, firewall, corrupted data files, and QuickBooks installation. Moreover, it may not intimate you with cryptic or not well documented errors and warnings. When you are unable to connect to the QuickBooks data file, you can opt for QuickBooks technical support for having your company file up and running or you can go by the following suggestions.


To troubleshoot data file connectivity, you can take help from the QuickBooks Connection Diagnostic Tool as this small application will verify the connection between client and database server manager and assist you to know what is happening. It can also set the correct firewall rules for networks so that QuickBooks can get through it. Use this tool to test connectivity. If you don’t get green check marks, it indicates to a possible issue connecting to the database server. Here you need to dial a QuickBooks support phone number to fix file connectivity issues.

Whether you use QuickBooks for Mac or QuickBooks for Windows, the installation of QuickBooks database server manager will help you can instruct monitor data files easily. When you expose your data files to QB database server, these are made available to clients. To make thing go in the right direction, you need to place your data files on a shared folder on the root of C:\\ (such as C:\\Data or C:\\QB) with right access. After this, open the QB database server manager and click Add Folder.

Then, tap on to add the folder, the Scan button, and all data files within the folder to present in the QuickBooks company files found area. If not, something is wrong with QuickBooks database server. Here you need to look for QuickBooks customer service.

If QuickBooks database server isn’t running in QuickBooks Enterprise, QuickBooks payroll or QuickBooks POS, follow these steps:

  • First of all, when you are on the server, tap on Start and type services.msc in the run area.
  • Then move to the Services window and search for the latest versions of QuickBooks server manager.
  • In case the previous database manager is running, just stop it and keep it back.
  • Ensure that the service is set to Automatic.
  • In the Recovery tab, what you need to confirm is that the first, second, and subsequent failures are set to Restart the Service and tap on OK.
  • Tap on the service to Start or Restart. Now, move to the QuickBooks database server manager and rescan the folder.
  • Go to the clients and try to connect when the files appear.

These simple steps are likely to resolve QuickBooks data file connectivity issues in an easy manner.

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